NYCPHP Meetup

[Brent Baisley]

My first thought is that perhaps users are coming to your site with
Private Browsing turned on. Sessions and cookie would then not be
maintained across sessions. Although this should not be a problem as
long as you are creating a new session/cookie after the user logs in.
If Safari is working for you, I tend to think it would be an extra
setting that is enabled. This should be easy enough to test though.

I use Safari on both Mac and Windows and never had a problem with
shopping carts on the big etailers.

Brent


On Mon, Mar 17, 2008 at 2:34 PM, Marc Antony Vose <suzerain at suzerain.com> wrote:
> Hi there:
>
>  At the moment, I'm only speculating as to the cause of my problem, but
>  I operate an online store, and we have a custom-built cart (which is
>  complex, and so could therefore have issues in any number of places
>  that I can't explain here), but we've got a new and problematic trend.
>
>  The trend is that some of our carts are ending up with information
>  missing (inventories of items, specifically)...but the thing is, it
>  seems to be happening only to Safari users.  This is a store that's
>  been live for almost 4 years, and we've had our share of bugs here and
>  there, but generally it's been functioning properly.  This is new, and
>  I just am at this point thinking it has something to do with the
>  proliferation of Safari 3.x, although I haven't definitively concluded
>  this yet.
>
>  I should point out that I use OS X, and so Safari is often my primary
>  test browser, and I can't actually replicate any of the problems users
>  are reporting to us, but it seems that every one that is reporting a
>  problem is a Safari user, so there's something fishy going on somewhere.
>
>  Is anyone aware of any subtle changes in Safari 3 that could cause
>  problems with maintaining sessions or cookies?
>
>  Thanks for any insight.
>
>  Cheers,
>
>  Marc
>
>
>
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